Arti Policies

We are committed to providing you with the best possible experience and service. To ensure transparency and clarity, we have outlined our policies and agreements on this page. Please take a moment to review them and don't hesitate to contact us if you have any questions or concerns. We value your privacy and strive to protect your personal information, and we also strive to ensure fair and ethical business practices. Thank you for choosing Arti!

Arti responsibly leverages technology to power prosperity around the world. We believe that everyone has a right to privacy. As a financial services and technology company, we’re providing this Global Privacy Statement (“Privacy Statement”) to explain how we, Arti Inc. and the Arti group companies (collectively “Arti,” “we,” “us,” or “our”), collect, use, share, or otherwise process information that we collect through our services. These services include, as applicable, our websites, mobile applications, social media pages, marketing activities, and other activities described in this Privacy Statement, or when other businesses provide us your personal information (collectively, the “Services”). This Privacy Statement is global, meaning it applies to all Arti Services. We may provide additional or supplemental privacy statements for certain products or services.

This Privacy Statement describes our privacy practices when we process:

  • Personal information for the purposes of preparing a tax return or in connection with the preparation of a tax return (collectively, “Tax Preparation Information”) as part of providing TaxAI tax preparation services;
  • Personal information for the purposes of providing the benefits of our websites and the Arti platform, which includes all of Arti’s services, sites, experiences and software (including through our mobile applications and desktop applications) other than Tax Preparation Information (the “Arti Platform”); and
  • Personal information as necessary to manage, run, improve, and develop our business and personalize your experience while interacting with the Arti Platform. Depending on your settings, this may include showing you personalized ads or recommending certain Arti products based on your interests.

Arti determines the purposes and means of the processing of your personal information as described in this Privacy Statement, and therefore acts as a ‘data controller’ (or equivalent/similar terms under applicable data privacy laws) of such information. We may share your personal information within the Arti group companies and conduct processing activities as controllers or joint controllers for the purposes set out in this Privacy Statement.

In certain circumstances, there may be more than one data controller processing your personal information. For example, your employer or a financial partner may also act as a data controller. In these situations, we act as an independent data controller over our processing activities. This means we determine how your personal information will be processed independently from the other data controllers. The other data controllers have their own obligations under applicable data privacy laws. Arti is not responsible for other data controllers’ processing activities, and you should contact them directly for questions about how they process your personal information and about how to exercise your privacy rights in relation to such processing.

This Privacy Statement does not apply where Arti processes personal information as a processor or service provider on behalf of our customers, including when we process personal information on behalf of customers of our professional tax software products. When we act as a processor or service provider, the privacy statement of our customer who uses our Services applies instead of this Privacy Statement, and our processing of such personal information is governed by our agreements with such customers. If you have concerns about personal information that we process on behalf of a customer, or wish to exercise your privacy rights regarding such personal information, please contact the customer directly.

If you have any questions about how Arti processes your personal information, please see How to contact us below.

CLIENT SERVICES AGREEMENT

1. Introduction

This agreement (the "Agreement") is entered into between the user of the Arti platform ("Client") and Arti ("Platform") for the purpose of providing employer retention credit (ERC) services to the Client. By using the Platform, the Client agrees to the terms and conditions set forth in this Agreement.

2. ERC Services

The Platform will provide ERC services to the Client in accordance with the terms and conditions set forth in this Agreement. The Platform will calculate the ERC based on the data provided by the Client and will assist the Client in preparing and submitting Form 941-X to claim the ERC.

3. Contingency Fee

The Platform will charge a contingency fee for its ERC services. The contingency fee will be 18% for claims under $200,000 and 15% for claims over $200,000. The contingency fee will be due and payable to the Platform only if the Client receives an ERC as a result of the Platform's services.

4. Limited Power of Attorney

The Client hereby authorizes Arti and its representatives to submit Form 941-X to the IRS on behalf of the Client to claim the ERC. The Client further authorizes the Platform to use IRS Form 2848 to obtain a limited power of attorney to represent the Client before the IRS for the purpose of claiming the ERC. The Platform will either use the client signature from the platform or will sign on behalf of the client. The limited power of attorney will also be used to redirect IRS mail to Arti.

5. Accuracy of Data

The Platform is not responsible for the accuracy of the data provided by the Client. The Platform will only be responsible for the calculation of the ERC based on the data provided by the Client.Client agrees to promptly submit complete and truthful data to Service Provider and to cooperate in the production, presentation, and defense of all claims for ERTC. Client certifies the accuracy of all data and information provided by Client that is included within or forms the basis of Client’s ERTC claim, and Client will defend and hold harmless Service Provider in the event any data or information is false.

6. Non-Payment

If the Client refuses to pay the contingency fee owed to the Platform for services rendered, the Client will enter a default judgment for the amount owed to the Platform. This will be represented in accordance with Texas law, and the Client will release the contingency fee without right to mediation or arbitration in any state.

7. Release of Information

The Platform will not sell Client data but has the right to share Client data with electronic approval via the ERC submission form, cash advance form, or other means of electronic communication.

8. IRS Audit

The Platform does not represent the Client for the purpose of negotiating bad debt or past due taxes owed to the IRS. In the case of an IRS audit, the Platform will provide the required data and calculations to substantiate the Client's employer retention credit.

9. Acceptance of Agreement

By using the Arti platform, the Client accepts the terms of this Agreement.

10. Acceleration Success Fee

Client shall pay Service Provider a contingency success fee, (“Success Fee”) calculated as 3% of the total Employee Retention Tax Credit eligible from the IRS by the client if client chooses to accelerate the Employee Retention Tax Credit.

11. Payment

Platform will present Client an Invoice for the Fee based on the ERTC as presented to the IRS by or on behalf of the Client. The Invoice(s) shall be paid by Client to the Service Provider within 5 calendar days following Client’s receipt of payment from the United States Department of Treasury, the IRS or any third party source who buys or advances the ERTC funds. This paragraph shall survive termination of this Agreement. If the amount eventually allowed to Client by the IRS or involved governmental authority is different from the amount calculated by Service Provider, then the Fee shall be adjusted to reflect the difference, either by increase or decrease; provided, that in the case of a reduction in the amount allowed, Service Provider must be given the opportunity to defend the correctness of the claimed ERTC.

12. IRS Repayment

If Client is legally required to repay any portion of the ERTC previously received, Platform will refund a prorated portion of the Fee attributed to that portion of the ERTC that was repaid to the IRS or the appropriate taxing authority; provided that Client shall have actually paid the Fee to Platform and Platform are given sufficient Notice of the audit or challenge by the IRS or appropriate taxing authority or of any other proceeding for review of the ERTC and afforded an opportunity to defend Client’s eligibility for, the validity of and/or the amount of the ERTC claimed by Client. For instance, if Client received a ERTC award of $100,000 but $50,000 is later disallowed and ultimately repaid by Client, then, of the Service Provider $25,000 Fee, Platform will repay $12,500 as the 50% prorated amount.

13. Conflict Resolution

This agreement touches interstate commerce. Any dispute that arises out of or relates to this Agreement will be decided by binding arbitration in Dallas, Texas, by a single disinterested arbitrator, (Arbitrator), including the scope of the arbitration. Notice of demand for arbitration shall be made by either Party to the other Party(ies) and shall state the matter to be arbitrated. If the Parties do not agree on an arbitrator in 15 days, then the Presiding Circuit Judge of Dallas County, Texas will appoint the Arbitrator. The Arbitrator shall set the schedule, limits of discovery, and conduct all hearings and other presentations. The Arbitrator’s decision and/or award shall be in writing and is final. Each Party may have counsel at the Party’s expense and each Party shall pay half the expense for the arbitration; provided, however, that, if Client receives payment of the Employee Retention Tax Credits, but fails to pay Service Provider’ invoice for services, Client shall pay all costs of collection, including the attorney fees, discovery costs and arbitration expenses. There shall be no class action arbitration and no consolidation of more than one arbitration. Judgment on any arbitrator’s award may be entered in any court having jurisdiction thereof.

Enforceability

This agreement is automatically accepted and enforceable when the Client Party uses the platform for the purpose of preparing 941X documents resulting in the submission of said documents to the Internal Revenue Service.

Comprehensive Data Policy

At Arti, we understand the importance of protecting your personal data and we are committed to maintaining the confidentiality, integrity, and security of any information that you share with us. This comprehensive data policy outlines the measures that we take to safeguard your data, as well as how we collect, use, store, and share that data. By using our services, you agree to the terms of this policy.

What data do we collect?

We collect personal data, which includes any information that can be used to identify you, such as your name, email address, mailing address, phone number, social security number, date of birth, and financial information. We may also collect non-personal data, such as your IP address and browser information, when you visit our website or use our services.

How do we use your data?

We use your personal data to provide our services to you, to communicate with you about our services, to process payments, and to comply with legal and regulatory requirements. We may also use your data for marketing and promotional purposes, but only if you have given us your consent to do so.

How do we store and protect your data?

We store your data on secure servers and we use a variety of technical, physical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. We also regularly monitor our systems for any suspicious activity and we take prompt action to investigate and resolve any security incidents that may occur.

Who do we share your data with?

We do not sell your data to third parties. However, we may share your data with service providers who assist us in providing our services to you, such as payment processors and email service providers. We may also share your data with regulatory authorities or law enforcement agencies if required to do so by law.

How long do we keep your data?

We retain your data only for as long as necessary to provide our services to you, to comply with legal and regulatory requirements, or to exercise or defend legal claims. When we no longer need your data, we securely delete or destroy it.

Your rights

You have the right to access, correct, or delete your personal data that we hold. You may also have the right to object to or restrict certain types of processing of your data, or to request that your data be transferred to another controller. To exercise any of these rights, please contact us at privacy@tryarti.com.

If you have any questions or concerns about our data policy, please do not hesitate to contact us at privacy@tryarti.com.

At Arti, we strive to provide our users with the best possible experience. To achieve this goal, we may integrate third-party tools into our platform. These tools may include, but are not limited to, analytics tools, payment processing tools, and communication tools.

We understand the importance of privacy and security when it comes to our users' data. Therefore, we take extra precautions to ensure that the third-party tools we use are safe and secure.

How We Choose Third-Party Tools

Before integrating any third-party tool into our platform, we thoroughly research and evaluate it to ensure that it meets our standards for privacy and security. We consider the following factors:

  1. The tool's reputation for security and privacy
  2. The tool's data security practices
  3. The tool's data privacy practices
  4. The tool's compliance with applicable laws and regulations
  5. The tool's track record for data breaches or other security incidents

How We Use Third-Party Tools

We use third-party tools for the following purposes:

  • Analytics: We use analytics tools to better understand how our users interact with our platform. This helps us improve our platform and provide a better user experience.
  • Payment processing: We use payment processing tools to facilitate transactions between our users. These tools are necessary to process payments securely and efficiently.
  • Communication: We use communication tools to facilitate communication between our users. These tools may include email, chat, or other messaging services.

How We Protect User Data

We take the following steps to protect our users' data when using third-party tools:

  1. We only integrate third-party tools from reputable companies with a proven track record for security and privacy.
  2. We limit the amount of data we share with third-party tools to only what is necessary for their intended purpose.
  3. We ensure that third-party tools comply with applicable laws and regulations, including data protection laws.
  4. We monitor third-party tools for any security incidents or data breaches.

If you have any questions or concerns about our use of third-party tools, please contact us at privacy@tryarti.com.

The Arti mobile message service (the "Service") is operated by Arti, Corporation (“Arti”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Arti’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Arti through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Arti. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333650225 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Arti mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333650225 or email contact@tryarti.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

The Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001, et seq.) provides that a signature, contract, or other record relating to such transaction may not be denied legal effect, validity, or enforceability solely because it is in electronic form or has been signed electronically.

This Electronic Signature Disclosure and Consent ("Disclosure") applies to all communications, documents, disclosures, and electronic signatures related to the products, services, and accounts offered or accessible through Arti Technology Inc.'s online platform.

Please read this Disclosure carefully and retain a copy for your records.

Acknowledgment and Consent
By clicking "I Agree" below, you acknowledge and agree that:

Scope of Communications to Be Provided in Electronic Form:
You agree to receive electronically all documents, communications, notices, contracts, and agreements arising from or relating to Arti Technology Inc., including registration, products, services, and any accounts you may have with us.

Method of Providing Communications: All communications will be provided either (a) via email, (b) by access to a website that we will designate in an email notice we send to you at the time the information is available, or (c) to the extent permissible by law, by access to a website that we generally designate in advance for such purpose.

How to Withdraw Consent: You may withdraw your consent to receive Communications electronically by writing to Arti Technology Inc. at the email or postal address provided below. If you withdraw your consent, we reserve the right to limit or close your account.

How to Update Your Records: It is your responsibility to keep your primary email address up to date so that Arti Technology Inc. can communicate with you electronically. You understand and agree that if Arti Technology Inc. sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Arti Technology Inc. will be deemed to have provided the Communication to you.

Hardware and Software Requirements: In order to access and retain electronic Communications, you will need a computer with an Internet connection and a current web browser with cookies enabled, a valid email address, and sufficient storage space to save past Communications or a printer to print them.

By clicking "I Agree," you confirm that you have read and understood this Disclosure, and you consent to conduct transactions with Arti Technology Inc. electronically.

image